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IX Web Hosting Review

IX Web Hosting screen capture

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Introduction

IX Web Hosting is a subsidiary of the Ecommerce Corporation (www.ecommerce.com), an international web services company with offices around the globe.

The company has been in business since 1999 and caters to the needs of all classes of business whether it is small business, medium-sized or large corporation.

IX Web Hosting operates its own data center in Hopkinsville, Kentucky. As at September 2005, the company operates some 750+ servers. IX Web Hosting owns and maintains all its own equipment and does not co-locate with other third-parties. The company has a customer base of 30,000+.

IX Web Hosting places emphasis on being a people organization. It promises that customers will always get a human response on any problems or issues, along with with a 1-Hour Response Guarantee!

Its business philosophy is based on providing a low-price service, while maintaining a high level of service by extremely skilled engineers. IX has an in-house team of 20+ trained customer service personnel and does not outsource its support functions, therefore maintaining a high level of quality in its customer support services.

The Company's Guarantees:
  • 30-day 100% Money Back Guarantee
  • 1 Hour Support Guarantee
  • 99.9% Uptime Guarantee with Track Record to prove

Price and Features

Linux Hosting Plans:
  • Economy Plan 2,500mb - $4.95 per month
  • Saver's Plan 5,000mb - $6.99 per month
  • Value Plan 10,000mb - $12.99 per month
  • Gold Plan Unlimited - $19.99 per month

Windows Hosting Plans:
  • Starter Plan 10,000mb - $24.99 per month
  • Professional Plan Unlimited - $44.99 per month
  • Enterprise Plan Unlimited - $64.99 per month

Bonus!
  • 1 FREE Domain Registration
  • Instant Account Creation after signing up.

IX Web Hosting's control panel is based on H-Sphere, but customized heavily to suit both its Linux and Windows hosting packages. The control panel lets you add, remove and manage domain names, subdomains, FTP accounts, email accounts, mailing lists, auto responders, email aliases, PHP / ASP configuration, database settings and more.

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Customer Service/Technical Support

Free & Unlimited 24/7 support
  • Online Helpdesk Ticket System
  • Live Chat and Forum
  • Toll Free Phone Assistance: 1-800-385-0450 (24/7 365 days)

Company Address: 247 Mitch Lane, Hopkinsville, KY 42240, United States

Toll Free: 1-800-385-0450 (24/7 - any time - day or night)

Conclusion

A company with an excellent track record, offering good value and top-notch customer support. One of the few companies in the market to offer dedicated IP hosting under a lower plan. By hosting with a dedicated IP, you can always access your website files via the fixed IP address, whether your domain name is responding or not. It is a valuable feature when your domain name runs into problems eg. when DNS servers are still refreshing.

Click here to visit IX Web Hosting website




 
IX Web Hosting most popular plan - Economy

"Economy" Plan Pricing
Monthly & 12 months prepay $4.95 per month
$20 Setup (can be waived - contact IX)

Features
Total Disk Space 2500 MB
Monthly Bandwidth 100 GB
Control Panel H-Sphere Modified
FTP Accounts Yes
FrontPage Ext Yes
Protected Directories Yes
Raw Log Access Yes
Adult Sites Support -
Operating System Red Hat Linux

Email
POP Accounts unlimited
Email Forwarding unlimited
Autoresponders unlimited
Web-based Email Yes

Programming/Database
PHP Yes
Perl Yes
ASP, JSP, Servlet -
MySQL Yes
PhpMyAdmin Yes

Payment Methods
Credit Cards Yes
Check/money Order -
Paypal -

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